Troubleshooting

From FSFO Support Hub
Revision as of 02:54, 4 February 2026 by Kingm56 (talk | contribs) (→FSFO crashes)

Common setup, connectivity, and configuration issues for Flight Simulator First Officer (FSFO).

Use this page when something is not working as expected before contacting support.

Unless a section says otherwise, always start programs in this order: MSFS → FSUIPC7 → FSFO.

Copilot does not move any switches

This usually indicates a communication issue between FSFO, FSUIPC7, and the aircraft LVAR system.

Step 1: Verify FSUIPC7 is connected

  • Open the FSUIPC7 tray icon (system tray near the clock).
  • Right-click the icon and select Show.
  • Confirm FSUIPC7 reports Connected and that LVARs are available.

FSUIPC7 showing connected state and available LVARs

If LVARs are missing or the menu is disabled, the WASM module is not loaded.

Step 2: Verify FSFO is connected to FSUIPC7

Before starting your flight, FSFO should display the connected FSUIPC7 version in the lower-left corner.

FSFO showing FSUIPC7 version in the status bar

If no version is shown, FSFO is not connected.

Step 3: Confirm aircraft profile selection

On the Start Flight page, ensure the correct Aircraft Profile and Checklist are selected.

After starting the flight, the active aircraft profile appears in the lower-left corner.

Aircraft profile selection on Start Flight page

Step 4: Reinstall FSUIPC7 if needed

If the steps above fail:

  1. Close MSFS, FSFO, and FSUIPC7.
  2. Reinstall the latest FSUIPC7 installer over the existing installation.
  3. If problems persist, perform a clean FSUIPC7 reinstall:
    1. Uninstall FSUIPC7.
    2. Delete the FSUIPC7 install folder.
    3. Remove the FSUIPC WASM folder from the MSFS Community directory.
    4. Reboot Windows.
    5. Install the latest FSUIPC7 as Administrator.
    6. Allow the WASM module to install when prompted.

After reinstall, start programs in this order:

  1. Start MSFS and load into a cockpit.
  2. Start FSUIPC7 and confirm it shows Connected.
  3. Start FSFO last.

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FSFO does not stay on top

This behavior is caused by Windows process-level restrictions.

Reasons:

  • Windows prevents non-admin apps from staying above admin-level apps.
  • Another application may re-assert its “Always on Top” flag after FSFO.

Restarting FSFO reapplies its topmost flag, but FSFO cannot remain above an admin-level window unless it is also run as Administrator.

Workaround:

  • Run FSFO and FSUIPC7 at the same permission level.
  • Or disable Always-On-Top in competing applications.

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FSUIPC Error #12 (FSUIPC_ERR_SENDMSG)

FSFO and FSUIPC7 must run at the same permission level.

  1. Right-click FSFO and FSUIPC7.
  2. Select Properties → Compatibility.
  3. Ensure “Run as administrator” is either enabled for both or disabled for both.
  4. Restart both applications.

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FSUIPC Error #2

This error indicates a failed or incomplete FSUIPC connection.

Quick restart sequence

  1. Close FSFO, FSUIPC7, and MSFS.
  2. Reboot Windows.
  3. Start MSFS and load into a cockpit.
  4. Start FSUIPC7 (verify only one instance).
  5. Start FSFO and click Connect.

Additional checks

  • Ensure only one FSUIPC7 instance is running.
  • Disable Auto-Connect in FSFO temporarily and connect manually.
  • Whitelist FSFO and FSUIPC7 in antivirus or firewall software.

If unresolved, perform a clean FSUIPC7 reinstall.

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WASM version mismatch

Error example: “WASM version X while WAPI expects Y”.

Recommended fix:

  • Reinstall the latest FSUIPC7 installer, which includes matching WASM and WAPI components.

Manual fix (advanced users):

  1. Close FSFO, MSFS and FSUIPC7
  2. Go to www.fsuipc.com
  3. Select Products > All Products > Download FSUIPC WASM Module 1.0.7 + WAPI 1.0.4 (version numbers will be different)
  4. Go to FSUIPC-WASMv1.0.7.zip > FSUIPC_WAPI.zip > FSUIPC_WAPI > dll > copy FSUIPC_WAPID.dll
  5. Paste FSUIPC_WAPID.dll in the main FSFO_V6 directory. (note – this is the same directory where your FSFO_V6.exe is located)
  6. Go to FSUIPC-WASMv1.0.7.zip > fsuipc-lvar-module.zip > copy fsuipc-lvar-module folder
  7. Pastefsuipc-lvar-module folder in MSFS Community Folder (Overwrite the existing Folder)

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Aircraft-specific issues

FBW A320 or Headwind A330 – MCDU not programming

Edit:

Community\fsuipc-lvar-module\FSUIPC_WASM.ini

Set:

UseAirLocForHvars=Yes

Save and restart MSFS.

Headwind A330 – FCU or MCDU not responding

Copy:

Community\fsuipc-lvar-module\modules\A320.hvar

Rename the copy to:

A330.hvar

Restart MSFS.

PMDG aircraft – enable SDK data broadcast

  1. MSFS 2020: C:\Users\****\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\Packages\pmdg-aircraft-738\work\737_options.ini or MSFS 2024: C:\Users\****\AppData\Local\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalState\Packages\pmdg-aircraft-738\work\737_options.ini
  2. Right-click 737_options.ini → Open with → Notepad
  3. Add this to the very end of the file:
[SDK]
EnableDataBroadcast=1

Save and restart MSFS.

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No English speech recognizer installed

If you’re using the Microsoft Speech Engine, FSFO relies on English phrases to perform specific actions. Therefore, at least one English speech language pack must be installed. (Your Windows display language/region can be anything.)

If English is not installed:

  1. Open Settings > Time & language > Language & region.
  2. Click Add a language.
  3. Search for English (any variant is fine, e.g., English (United States), English (United Kingdom)).
  4. Select the English language > Next.
  5. Ensure Language pack and Speech are checked → Install.
  6. Restart Windows.

After restart, FSFO should detect an en-* recognizer.

If English is already listed/installed:

  1. Click the three dots … next to the English language > Language options > under Speech, click Download (if not already installed).
  2. Settings > Time & Language > Language > Add a preferred language > choose an English variant > make sure Speech is included in the install options.

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Voice recognition troubleshooting

Basic Checks:

  • Microphone works?
    • Open Voice Recorder (Windows) and make a short recording. If you can’t record, fix the mic first.
  • Privacy permissions (Windows 11):
    • Settings > Privacy & security > Microphone
      • Microphone access: On
      • Let desktop apps access your microphone: On
  • Correct input device
    • Settings > System > Sound > Input > Select the mic you’re using. Speak and confirm the input level moves.
  • No “exclusive mode” lock
    • Control Panel > Sound > Recording > [Your Mic] > Properties > Advanced
      • Uncheck Allow applications to take exclusive control (as a test)
  • Reasonable gain
    • In the same Levels tab, set between 70–90 to start. Avoid 100 + “boost” unless your mic is very quiet.

English Speech Pack Installed (required):

  • FSFO relies on English phrases. At least one English speech recognizer must be installed.
    • Windows 11: Settings → Time & language → Language & region → Add a language → English → ensure Language pack and Speech are selected → Install → Restart.
    • Your Windows display language can be anything; only the English speech component is required.

Accuracy Tuning

  • Lower Input_VoiceAccuracy if commands are missed.
  • Increase it if false triggers occur.
  • To change accuracy setting go to FSFO > Settings > Train Speech > Next > Next > Next

Known Conflicts

Close applications such as Discord, Teams, NVIDIA Broadcast, Voicemeeter, or audio enhancement tools while testing.

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No microphones found

  • Confirm Windows can see your mic
    • Windows Settings > System > Sound > Input
    • Select your microphone under Choose a device for speaking or recording
    • Speak and verify the input level meter moves.
  • Allow microphone permissions
    • Windows Settings > Privacy & security > Microphone
    • Turn ON:
      • Microphone access
      • Let apps access your microphone
      • Let desktop apps access your microphone
  • Enable it in Control Panel (and set default)
    • Open Control Panel > Sound > Recording
    • Right-click your microphone > Enable
    • Right-click it again > Set as Default Device
    • (Optional) Set as Default Communication Device too.
  • Basic Hardware Checks
    • Make sure the mic isn’t muted (hardware switch / inline mute / headset button).
    • Unplug/replug, try a different USB port (avoid hubs while testing).
    • If it’s Bluetooth, reconnect it and confirm the Headset/Hands-Free input is selected in Sound > Input.

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FSFO crashes

When reporting crashes, include Windows Event Viewer logs.

  1. Type Event Viewer in the Windows Search Bar
  2. Click on the Event Viewer App
  3. Expand Windows Log > Expand Application
  4. Look for any Error messages associated with FSFO; FSFO.exe should be listed in the General field.
  5. Click The Details Tab, Copy and Email the contents to support


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If your issue is not resolved after following the steps above, see Support.

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