FAQ: Difference between revisions

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Below is a list of common questions. Click any question to jump to the full answer.
Below is a list of common questions. Click a question to expand the answer.


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== <big>Questions</big> ==
== <big>General</big> ==
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<span style="color:#2c5aa0; font-weight:bold;">General</span>
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=== <span style="color:#2c5aa0;">'''General'''</span> ===
<span id="buy_fsfo"></span>
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* [[#buy_fsfo|Where can I buy FSFO?]]
'''Where can I buy FSFO?''' <span style="font-weight:normal; font-size:90%;">([[#buy_fsfo|link]])</span>
* [[#find_profiles|How do I find my Aircraft profile files?]]
<div class="mw-collapsible-content" style="margin-top:0.6em;">
* [[#full_flight|Will FSFO control my flight from start to finish?]]
 
=== <span style="color:#2c5aa0;">'''Account and Licensing'''</span> ===
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* [[#license_reset|How do I reset my license key?]]
* [[#activation_fail|Why does activation fail?]]
 
=== <span style="color:#2c5aa0;">'''Technical'''</span> ===
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* [[#fsuipc_required|Is FSUIPC7 required?]]
 
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== <big>Answers</big> ==
 
=== <span style="color:#2c5aa0;">'''General'''</span> ===
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==== <span id="buy_fsfo">Where can I buy FSFO?</span> ====
You can buy FSFO either from our partner store SimMarket or directly from our Shopify store.
You can buy FSFO either from our partner store SimMarket or directly from our Shopify store.


If you buy from our store, you’ll receive an automatic 10% discount.
If you buy from our store, you will receive an automatic 10% discount.


https://flightsimfirstofficer.com/#buy_now
[https://flightsimfirstofficer.com/#buy_now flightsimfirstofficer.com/#buy_now]
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<span id="find_profiles"></span>
 
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==== <span id="find_profiles">How do I find my Aircraft profile files?</span> ====
'''How do I find my Aircraft profile files?''' <span style="font-weight:normal; font-size:90%;">([[#find_profiles|link]])</span>
Open FSFO and click on the **User Data** icon.
<div class="mw-collapsible-content" style="margin-top:0.6em;">
Open FSFO and click on the '''User Data''' icon.


[[File:User-data.png|center|thumb|368x368px|User Data icon]]
[[File:User-data.png|center|thumb|368x368px|User Data icon]]


Click on the **FlowsChk** folder.
Click on the '''FlowsChk''' folder.


[[File:FlowsChk.png|center|thumb|368x368px|FlowsChk folder]]
[[File:FlowsChk.png|center|thumb|368x368px|FlowsChk folder]]
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[[File:dat-file.png|center|thumb|368x368px|Dat file]]
[[File:dat-file.png|center|thumb|368x368px|Dat file]]
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<span id="full_flight"></span>
 
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==== <span id="full_control">Will FSFO control my flight from start to finish?</span> ====
'''Will FSFO control my flight from start to finish?''' <span style="font-weight:normal; font-size:90%;">([[#full_flight|link]])</span>
FSFO doesn't control the aircraft; you have to do taxiing, takeoff, and landing yourself. However, FSFO handles all the flows necessary for these individual actions, such as aircraft preparation, correct switch settings, etc., depending on how you've configured your aircraft profile (flows and checklists).
<div class="mw-collapsible-content" style="margin-top:0.6em;">
 
FSFO does not control the aircraft. You handle taxi, takeoff, and landing. However, FSFO handles the flows for these phases, such as aircraft preparation and correct switch settings, depending on how your aircraft profile is configured (flows and checklists).
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=== <span style="color:#2c5aa0;">'''Account and Licensing'''</span> ===
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==== <span id="license_reset">How do I reset my license key?</span> ====
== <big>Account and Licensing</big> ==
Contact [[Support]] via email or Discord. Generally, Discord is faster for license key resets.
<div style="border-left:4px solid #2c5aa0; padding:0.2em 0.8em; margin:0.8em 0;">
<span style="color:#2c5aa0; font-weight:bold;">Account and Licensing</span>
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<span id="license_reset"></span>
<div class="mw-collapsible mw-collapsed" style="border:1px solid #ddd; padding:0.6em; margin:0.6em 0;">
'''How do I reset my license key?''' <span style="font-weight:normal; font-size:90%;">([[#license_reset|link]])</span>
<div class="mw-collapsible-content" style="margin-top:0.6em;">
Contact [[Support]] via email or Discord. Discord is usually faster for license key resets.
</div>
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==== <span id="activation_fail">Why does activation fail?</span> ====
<span id="activation_fail"></span>
<div class="mw-collapsible mw-collapsed" style="border:1px solid #ddd; padding:0.6em; margin:0.6em 0;">
'''Why does activation fail?''' <span style="font-weight:normal; font-size:90%;">([[#activation_fail|link]])</span>
<div class="mw-collapsible-content" style="margin-top:0.6em;">
Activation can fail for one of the following reasons:
Activation can fail for one of the following reasons:


* The maximum number of allowed activations has been reached. If this occurs, please contact support to request an activation reset.
* The maximum number of allowed activations has been reached. If this occurs, contact support to request an activation reset.
* FSFO is unable to reach the activation server. Verify that no firewall, antivirus, or security software is blocking outbound connections from your computer.
* FSFO is unable to reach the activation server. Verify that no firewall, antivirus, or security software is blocking outbound connections from your computer.


Once these issues are resolved, activation should complete successfully.
Once these issues are resolved, activation should complete successfully.
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</div>


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=== <span style="color:#2c5aa0;">'''Technical'''</span> ===
== <big>Technical</big> ==
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<div style="border-left:4px solid #2c5aa0; padding:0.2em 0.8em; margin:0.8em 0;">
<span style="color:#2c5aa0; font-weight:bold;">Technical</span>
</div>


==== <span id="fsuipc_required">Is FSUIPC7 required?</span> ====
<span id="fsuipc_required"></span>
<div class="mw-collapsible mw-collapsed" style="border:1px solid #ddd; padding:0.6em; margin:0.6em 0;">
'''Is FSUIPC7 required?''' <span style="font-weight:normal; font-size:90%;">([[#fsuipc_required|link]])</span>
<div class="mw-collapsible-content" style="margin-top:0.6em;">
Yes. FSFO requires FSUIPC7 with WASM enabled in order to communicate with the simulator.
Yes. FSFO requires FSUIPC7 with WASM enabled in order to communicate with the simulator.
 
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Revision as of 13:44, 5 February 2026

Below is a list of common questions. Click a question to expand the answer.


General

General

Where can I buy FSFO? (link)

You can buy FSFO either from our partner store SimMarket or directly from our Shopify store.

If you buy from our store, you will receive an automatic 10% discount.

flightsimfirstofficer.com/#buy_now

How do I find my Aircraft profile files? (link)

Open FSFO and click on the User Data icon.

User Data icon

Click on the FlowsChk folder.

FlowsChk folder

Click on the Aircraft folder that you want to see the profile.

Profile folder

You can open the .dat file with any text editor.

Dat file

Will FSFO control my flight from start to finish? (link)

FSFO does not control the aircraft. You handle taxi, takeoff, and landing. However, FSFO handles the flows for these phases, such as aircraft preparation and correct switch settings, depending on how your aircraft profile is configured (flows and checklists).


Account and Licensing

Account and Licensing

How do I reset my license key? (link)

Contact Support via email or Discord. Discord is usually faster for license key resets.

Why does activation fail? (link)

Activation can fail for one of the following reasons:

  • The maximum number of allowed activations has been reached. If this occurs, contact support to request an activation reset.
  • FSFO is unable to reach the activation server. Verify that no firewall, antivirus, or security software is blocking outbound connections from your computer.

Once these issues are resolved, activation should complete successfully.


Technical

Technical

Is FSUIPC7 required? (link)

Yes. FSFO requires FSUIPC7 with WASM enabled in order to communicate with the simulator.