FAQ: Difference between revisions

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== Questions ==
== Questions ==


=== General ===
=== '''General''' ===
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* [[#buy_fsfo|Where can I buy FSFO?]]
* [[#buy_fsfo|Where can I buy FSFO?]]
* [[#find_profiles|How do I find my Aircraft profile files?]]
* [[#find_profiles|How do I find my Aircraft profile files?]]


=== Account and Licensing ===
=== '''Account and Licensing''' ===
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* [[#license_reset|How do I reset my license key?]]
* [[#license_reset|How do I reset my license key?]]
* [[#activation_limit|Why does activation fail?]]
* [[#activation_fail|Why does activation fail?]]


=== Technical ===
=== '''Technical''' ===
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* [[#fsuipc_required|Is FSUIPC7 required?]]
* [[#fsuipc_required|Is FSUIPC7 required?]]


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== Answers ==
== Answers ==


=== General ===
=== '''General''' ===
----


==== <span id="buy_fsfo">Where can I buy FSFO?</span> ====
==== <span id="buy_fsfo">Where can I buy FSFO?</span> ====
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[[File:FlowsChk.png|center|thumb|368x368px|FlowsChk folder]]
[[File:FlowsChk.png|center|thumb|368x368px|FlowsChk folder]]


Click on the Aircraft folder that you want to see the profile
Click on the Aircraft folder that you want to see the profile.
 
[[File:Profile-folders.png|center|thumb|368x368px|Profile folder]]
[[File:Profile-folders.png|center|thumb|368x368px|Profile folder]]


You can open the .dat file with any text editor.
You can open the .dat file with any text editor.
[[File:dat-file.png|center|thumb|368x368px|Dat file]]
[[File:dat-file.png|center|thumb|368x368px|Dat file]]
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=== Account and Licensing ===
=== '''Account and Licensing''' ===
----


==== <span id="license_reset">How do I reset my license key?</span> ====
==== <span id="license_reset">How do I reset my license key?</span> ====
Contact [[support]] via email or Discord. Generally, Discord is faster for license key resets.
Contact [[Support]] via email or Discord. Generally, Discord is faster for license key resets.


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Once these issues are resolved, activation should complete successfully.
Once these issues are resolved, activation should complete successfully.


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=== '''Technical''' ===
----
----
=== Technical ===


==== <span id="fsuipc_required">Is FSUIPC7 required?</span> ====
==== <span id="fsuipc_required">Is FSUIPC7 required?</span> ====

Revision as of 17:27, 1 February 2026

Frequently Asked Questions (FAQ)

Below is a list of common questions. Click any question to jump to the full answer.


Questions

General


Account and Licensing


Technical



Answers

General


Where can I buy FSFO?

You can buy FSFO either from our partner store SimMarket or directly from our Shopify store.

If you buy from our store, you’ll receive an automatic 10% discount.

https://flightsimfirstofficer.com/#buy_now


How do I find my Aircraft profile files?

Open FSFO and click on the **User Data** icon.

User Data icon

Click on the **FlowsChk** folder.

FlowsChk folder

Click on the Aircraft folder that you want to see the profile.

Profile folder

You can open the .dat file with any text editor.

Dat file

Account and Licensing


How do I reset my license key?

Contact Support via email or Discord. Generally, Discord is faster for license key resets.


Why does activation fail?

Activation can fail for one of the following reasons:

  • The maximum number of allowed activations has been reached. If this occurs, please contact support to request an activation reset.
  • FSFO is unable to reach the activation server. Verify that no firewall, antivirus, or security software is blocking outbound connections from your computer.

Once these issues are resolved, activation should complete successfully.


Technical


Is FSUIPC7 required?

Yes. FSFO requires FSUIPC7 with WASM enabled in order to communicate with the simulator.