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= Frequently Asked Questions (FAQ) =
= Frequently Asked Questions (FAQ) =
Below you'll find answers organized by category.
Below is a list of common questions. Click any question to jump to the full answer.


== General Questions ==
----


; Where can I buy FSFO?
== Questions ==
: You can buy FSFO either from our partner store SimMarket or directly from our Shopify store. If you buy from our store, you'll get an automatic 10% discount.
: https://flightsimfirstofficer.com/#buy_now


; How do I find my Aircraft profile files?
=== General ===
: Open FSFO and click on the User Data icon.
* [[#buy_fsfo|Where can I buy FSFO?]]
* [[#find_profiles|How do I find my Aircraft profile files?]]
 
=== Account and Licensing ===
* [[#license_reset|How do I reset my license key?]]
* [[#activation_limit|Why does activation fail?]]
 
=== Technical ===
* [[#fsuipc_required|Is FSUIPC7 required?]]
* [[#voice_not_working|Why is voice recognition not working?]]
 
----
 
== Answers ==
 
=== General ===
 
==== <span id="buy_fsfo">Where can I buy FSFO?</span> ====
You can buy FSFO either from our partner store SimMarket or directly from our Shopify store.
 
If you buy from our store, you’ll receive an automatic 10 percent discount.
 
https://flightsimfirstofficer.com/#buy_now
 
----
 
==== <span id="find_profiles">How do I find my Aircraft profile files?</span> ====
Open FSFO and click on the **User Data** icon.


[[File:User-data.png|center|thumb|368x368px|User Data icon]]
[[File:User-data.png|center|thumb|368x368px|User Data icon]]


: Click on the FlowsChk folder.
Click on the **FlowsChk** folder.


[[File:FlowsChk.png|center|thumb|368x368px|FlowsChk folder]]
[[File:FlowsChk.png|center|thumb|368x368px|FlowsChk folder]]
----
=== Account and Licensing ===
==== <span id="license_reset">How do I reset my license key?</span> ====
Contact support via email or Discord and include your purchase email address.
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==== <span id="activation_limit">Why does activation fail?</span> ====
Activation may fail if the maximum number of activations has been reached or if FSFO cannot connect to the license server.
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=== Technical ===
==== <span id="fsuipc_required">Is FSUIPC7 required?</span> ====
Yes. FSFO requires FSUIPC7 with WASM enabled in order to communicate with the simulator.
----
==== <span id="voice_not_working">Why is voice recognition not working?</span> ====
Ensure an English speech recognizer is installed in Windows and that the correct microphone is selected in FSFO settings.

Revision as of 17:02, 1 February 2026

Frequently Asked Questions (FAQ)

Below is a list of common questions. Click any question to jump to the full answer.


Questions

General

Account and Licensing

Technical


Answers

General

Where can I buy FSFO?

You can buy FSFO either from our partner store SimMarket or directly from our Shopify store.

If you buy from our store, you’ll receive an automatic 10 percent discount.

https://flightsimfirstofficer.com/#buy_now


How do I find my Aircraft profile files?

Open FSFO and click on the **User Data** icon.

User Data icon

Click on the **FlowsChk** folder.

FlowsChk folder

Account and Licensing

How do I reset my license key?

Contact support via email or Discord and include your purchase email address.


Why does activation fail?

Activation may fail if the maximum number of activations has been reached or if FSFO cannot connect to the license server.


Technical

Is FSUIPC7 required?

Yes. FSFO requires FSUIPC7 with WASM enabled in order to communicate with the simulator.


Why is voice recognition not working?

Ensure an English speech recognizer is installed in Windows and that the correct microphone is selected in FSFO settings.