FAQ
Frequently Asked Questions (FAQ)
Below is a list of common questions. Click any question to jump to the full answer.
Questions
General
Account and Licensing
Technical
Answers
General
Where can I buy FSFO?
You can buy FSFO either from our partner store SimMarket or directly from our Shopify store.
If you buy from our store, you’ll receive an automatic 10% discount.
https://flightsimfirstofficer.com/#buy_now
How do I find my Aircraft profile files?
Open FSFO and click on the **User Data** icon.
Click on the **FlowsChk** folder.
Account and Licensing
How do I reset my license key?
Contact support via email or Discord and include your purchase email address.
Why does activation fail?
Activation may fail if the maximum number of activations has been reached or if FSFO cannot connect to the license server.
Technical
Is FSUIPC7 required?
Yes. FSFO requires FSUIPC7 with WASM enabled in order to communicate with the simulator.
Why is voice recognition not working?
Ensure an English speech recognizer is installed in Windows and that the correct microphone is selected in FSFO settings.
